Privacy Policy

Information we collect

We collect the account information you provide when you register (name, email address) and the bookkeeping data you enter or import: company profiles, chart of accounts, bank transactions, statements, sales entries, reconciliations and any documents you upload. We also collect basic technical data such as log timestamps needed to operate and secure the service.

How we use your data

Your data is used to provide the service: storing your books, generating reports, producing categorization suggestions, and maintaining your account and subscription. We do not sell your data and we do not use your clients' financial records for advertising.

Data separation and access

Records are scoped to the account that owns them and access is enforced on the server with row-level security rules. Only your authenticated account can read or modify your companies' records. Uploaded documents are held in private storage and are not publicly reachable.

Service providers

We rely on infrastructure providers for hosting, managed database and storage, authentication, and — where you use the assistant and categorization features — AI model processing. These providers process data only to deliver the service on our behalf. Payment processing, when enabled, is handled by a third-party payment provider; we do not store full card numbers. If you connect a financial account, LedgerCubby uses Plaid to establish a read-only bank connection and retrieve the account and transaction information needed for bookkeeping. LedgerCubby does not receive or store your bank username or password.

Retention and deletion

We retain your data while your account is active and only for as long as it is needed to provide LedgerCubby or meet legitimate accounting, security, legal, or compliance obligations. You can delete companies, transactions and documents from within the application. If you close your account, contact us and we will delete your remaining data, except where we are required to retain records by law.

For Plaid-connected bank feeds, disconnecting a bank revokes the Plaid Item and deletes the stored Plaid access token, raw bank-feed payloads, provider transaction identifiers, connected-account metadata, balances, and other transient Plaid data associated with that connection. Bookkeeping transactions that you already imported into your LedgerCubby books are retained as your accounting records unless you delete those records or the company. LedgerCubby does not continue retrieving bank data after the Plaid connection is removed.

Your choices

You may request a copy of your data, ask for corrections, or ask us to delete it. Email requests reach us through the contact page and we respond within a reasonable period.

Changes

If this policy changes materially, we will update the date above and notify account holders by email.